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Novibet Customer Services

Name: Novibet
Year: 2010

Advertiser Disclosure: We want to bring you the best content and the best offers. Just so you know, we may collect compensation from the links on this page and some of our reviewers are compensated for contributing content to this website.

Odds Manager’s Novibet Review

Novibet may be one of the new players on the scene, but don’t write off the exuberance of youth over experience!

Novibet has been popular in Greece for years but is making some big strides in the UK market!

Let’s take a closer look and see what all the fuss is about.

Novibet Pros & Cons


  • Clean design on the homepage and easy to navigate menu.
  • “Novileague” adds an exciting league table format to betting.
  • Huge selection of casino and virtual games.


  • Opening deposit of £20 to gain just a £10 free bet is a little on the small side.
  • Slow customer service and complaints of slow withdrawals. 
  • Aside from the clean menu, there is too much information on the main page which is confusing. 

About Novibet

Despite being a fairly new kid on the block, Novibet has grown consistently since launching in 2010 and has a crisp, clean website with a real variety of betting opportunities.

They made their big break in Greece but are beginning to pick up the pace in the UK and across Europe and have gained interest recently with their “NoviLadies” section in an attempt to corner the female betting market.

Novi can mean “new” in a few languages and this is the angle that Novibet are going for with their sleek design. 

Novibet Welcome Offer

Novibet’s tag line is “The Game As It Should Be”, and this simple message translates to their simple sign-up offer.

They’ve gone with a £10 free which has to be triggered by a £20 deposit on a bet with odds greater than 7/10.

How to Claim the Welcome Offer at Novibet

  1. Click CLAIM at the top of this review and head on over to the Novibet website. 
  2. Click ‘register’ in the top right-hand corner. 
  3. Complete the simple “Create your account” form.
  4. Deposit a minimum of £20 and place a bet on odds greater than 7/10 (1.7) within 30 days of registering. 
  5. Use your free bet within 30 days of activating.

And away you go! Your matched deposit will be capped at £10.

This is a fairly basic sign-up promotion, but a tenner is a tenner!

It’s a little crafty how they make you deposit £20 to get only £10 back, but this becomes apparent after a little bit of digging on the sign-up page.

Novibet User Experience

Signing up is quick, easy and without fuss, which is always to be considered a bonus these days with endless box-ticking usually required!

Once you’re in, it’s fairly intuitive in terms of placing a wager. The right hand column acts as your bet slip but struggles to jump out from the page. 

The menu is the MVP of the Novibet interface and the icons next to each sport bring a bit of colour to proceedings.

The “Popular” column can be very useful if you’re unsure of what action is going on during a specific week and could point you in the direction of a market you weren’t aware of. 

The “Live Schedule” is also a huge plus, opening up a list of in-play betting opportunities across multiple sports. 

Novibet Odds

You name it, they cover it. Novibet can’t be criticized for their depth of markets on site.

In terms of pricing, their “Enhanced Odds” section is a fantastic addition to assure the best prices for certain markets.

A majority of these come in the form of football markets, with a concentration on the European competitions – Champions League and Europa League.

Their specials also stand out from the crowd – Novibet have Eurovision, Sports Personality and even Golden Raspberry Awards markets available, as well as a huge selection of politics betting.

Novibet Promos & Offers

As well as a sign-up offer, existing customers at Novibet can enjoy weekly rewards from frequent betting on events.

Let’s take a look at a couple:

New Customer Offer Example

  • Deposit £20 as a new customer and place a bet on odds greater than 7/10 to receive a £10 free bet.

Ongoing Customer Offer Examples

  • Horse Racing Club – Place 10 or more bets of £10 worth from Monday to Sunday at odds of at least 7/10 (1.70) on any horse racing event and you will receive a £10 free bet the following Monday.
  • Novibet Club – Place 10 or more bets of £10 worth from Monday to Sunday at odds of at least 7/10 (1.70) on any sport and you will receive a £10 free bet the following Monday.

Novibet Sports & Markets

With Futsal, Water Polo and the World Rally Championships all listed in the sports menu, it’s clear that the depth available at Novibet is one of their biggest selling points.

Despite this wide range of available sports their football coverage is a little on the thin side, with a scatter-gun approach as to what leagues to cover across Europe, Asia and Africa especially. 

Their tennis coverage is one of the most impressive, with Challenger and ITF Tours both covered alongside the WTA and ATP.

Oh, their virtual coverage is pretty deep, also. Just incase any more pandemics were planned in years to come *touches wood*, they’ll cover their backs with virtual football, tennis, basketball and horse racing.

The best sports to bet on at Novibet are:

  • Horse Racing – You can get live streaming of horse racing at Novibet as well as take advantage of their Horse Racing Club promotion.   
  • Football – Even if their coverage could be a lot more extensive, what they do, they do right. Plenty of markets and odds enhancements can be found on top-tier football competitions.
  • Specials – Novibet have tapped into the specials market well, offering odds on the Oscars and Grammys to the Nobel Peace Prize and Eurovision.

Novibet App & Mobile

Novibet offers an app on both Apple and Android devices.

It’s a little more clunky than the desktop site, but your betting slip is always just one click away of the thumb – positioned where the old circular button used to be on the iPhone (are you still with me at the back?!).

The “Daily Coupon” button on the bottom left of your menu is useful to whack together a quick acca, but the “Prelive” section is best used to navigate to specific events that you’re after.

What’s Missing On Novibet?

Live streaming is a big miss on the Novibet platform.

They’ve managed to claw together a decent visual on football events with statistics and a pitch view – as well as a live scores page – but some of the more niche football leagues are missing that live feel.

There’s live streaming for horse racing, though, which is something.

Novibet – Our Rating

There’s real potential for Novibet, with their depth of coverage across a multitude of sports a big string to their bow. 

It’s clean and sharp, but certain pages can become quite cluttered and overwhelming – especially on the app. 

Their attempts at being the jack of all trades and master of none is kind of working, but a development of further live streaming would be a huge improvement. 

We give Novibet a solid 3 out of 5 stars.

Novibet - FAQ

Its strength in depth of sports coverage as well as its multitude of casino games. 

Yep – everything is above board at Novibet. Phew! 

They do on horse racing, but if the horses don’t tickle your fancy then you’ll have to go elsewhere for live streaming.

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