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NetBet Customer Services

Name: NetBet
Year: 2001

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Odds Manager’s NetBet Review

NetBet are one of the fresher-faced kids on the betting block, having started its journey on this side of the new millennium.

But do they make up for their modest years with a hip, fresh site that offers punchy promotions like its elders? 

Let’s get stuck into the NetBet review and find out.

NetBet Pros & Cons


  • A cosmopolitan selection of sports from across the continent, ranging from football and horse racing to floorball and futsal. 
  • A responsive, easy-to-use site with quick navigation speeds.
  • Excellent customer service availability on a variety of channels.


  • The lack of live streaming on site is a big let-down, especially when you fancy a bet on more obscure events.
  • A very underwhelming selection of sports promotions for existing customers.
  • No-frills betting experience may leave some punters feeling short-changed.

About NetBet

NetBet was founded in 2001 and has made rapid progress to become one of the most popular bookies in the UK outside of the traditional big hitters such as Ladbrokes and Paddy Power. 

In 2016 it became the first bookmaker to begin accepting deposits via BitCoin, representing a huge step in player security and a feather in the cap of founders the Cosmo Gaming Company, whose headquarters can be found in sunny Malta. 

It’s alright for some…

NetBet Welcome Offer

Now we’re talking…

Before we start, what we will say is the terms of the NetBet welcome offer aren’t the clearest in the world. 

You can bag yourself up to £30 in free bets and spins, but we couldn’t find any information on the minimum odds of the required qualifying bet, so we’ve kept that in mind on the below instructions on how to claim. 

How to Claim the Welcome Offer at NetBet

  1. Click CLAIM at the top of the review and head to the NetBet website.
  2. Pop in your details and create yourself a new NetBet account. 
  3. Place a £30 bet at odds of at least even-money/2.0 just to be on the safe side. 
  4. That’s it! Within 24 hours of your qualifying bet settling, you will be rewarded with three FREE £5 bets, along with £15’s worth of spins in their casino. Back of the net!

However, a further word of caution, this time on the flexibility of your free bet bonuses. 

Users do not get free reign on how they use their free bets. 

One of your £5 bets has to be used on an accumulator, and another has to be used in the virtual sports markets, while your third £5 freebie has to be staked on a single bet in the sports section. 

If you’re still not quite sure, head to the NetBet terms and conditions to get fully clued up. 

NetBet User Experience

The signup experience is an important box to tick for any bookmaker and NetBet doesn’t let themselves down here. 

It only took us a few minutes to create an account and to get started.

In addition to its slick site NetBet also has a very decent mobile app, which is amongst some of the best in the market. 

So, if you’re a punter on the go, NetBet is certainly an option to think about if you fancy trying something new. 

NetBet Odds

If you’re a stickler for betting with the best odds then NetBet is unlikely to be your number 1 destination but their market prices aren’t bad by any stretch. 

NetBet Promos & Offers

Okay, this is where we start to feel a little bit undernourished. 

Once you get past the new customer bonus malarkey, you’re left with a rather paltry range of existing customer promos. 

Call us spoilt, but there should be at least a dozen promotions across a handful of sports for existing customers, but at the time of writing we could only count three, and they certainly won’t go down in the history books as particularly enticing. 

New Customer Offer Example

  • Bet £30 and bag £15 in free bets and a further 15 quid in free spins.

Ongoing Customer Offer Examples

  • Place a win or each-way bet on any PGA Tour event and earn yourself a free bet worth DOUBLE the value of your initial stake, if your chosen player is leading after the first round. 
  • Bet £10 on virtual events in any given week and NetBet will top you up with an extra £5 free bet. 
  • Stick a tenner on a football accumulator with at least five selections and NetBet will refund your bet if one leg lets you down. 

NetBet Sports & Markets

In addition to its offerings in the bread and butter markets of football and horse racing, NetBet also offers an eclectic mix of sports that wouldn’t normally be seen on your more traditional sites. 

So, if you’re after something a little bit different or if you’re are a dab hand in a more obscure sport, NetBet could well be a place to lay your betting hat. 

The best sports for betting on NetBet are:

Football – Physical promotions are a little thin on the ground but NetBet is home to extensive markets in the Premier League, while its stats hub gives punters an aesthetic snapshot of form.

Basketball – With basketball being a more popular sport on the continent than on British shores, NetBet certainly plays to its roots with a very strong selection of markets across the basketballing world.

Horse Racing – A particular strength of the NetBet site is the speed at which you can navigate between menus, and this really comes to the fore when gliding through different races in a horse meeting, which makes placing multiples a breeze. 

NetBet App & Mobile

In addition to its impressive site, NetBet also boasts one of the best apps on the market, which is available on both Apple and Android devices. 

Once logged in, users are able to slide through the various menus and tabs with consummate ease, which will make NetBet a big player once it tightens up a couple of loose ends on the customer promo side of its operation. 

NetBet – Our Rating

It’s a difficult one, because NetBet clearly takes user experience seriously – the site is a doddle to get around and their customer service is just as reliable.

However, the lack of existing customer promotions and bonuses means that the majority of customers are likely to migrate back to one of the big boys once they’ve used up their welcome bonus. 

Lack of live streaming is also an issue, so for these reasons we can’t give NetBet higher than 3 out of 5 stars

NetBet - FAQ

We’re all betting on our devices these days and NetBet’s app is one of the best around.

Even if you’re on your laptop or a mobile browser, NetBet is one of the smoothest sites to navigate.

We’ll also give props to their wide selection of sports to bet on and their great depth of granular markets for each sport.


They may well have been on the scene for less than 20 years but they’re fully kitted up in the license department.

No, which is a huge disappointment and must be addressed quickly if NetBet want to accelerate their growth.

The promotions on offer at NetBet are nothing short of poor, but Acca insurance on football multiples is one minor saving grace, while their free bet promo on PGA Tour golf is unique and potentially lucrative.

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