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bet365 Customer Services

Name: bet365
Website: www.bet365.com
Year: 2000
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Note: Last update for this review has been made on 03/03/2020

bet365 have one of the most complete betting services around, so it’s no surprises they’re one of the most played bookies in the UK.

The brand continue to provide stellar odds across a range of market. But does it hold up in every other part of its site?

We decided to put bet365 under the microscope, exploring everything from the best bet365 welcome offer promotions to live streaming, their mobile offering and just how well they support their customers.

Below you’ll find the current offers for customers (correct as of DATE) and exactly why you should or shouldn’t play with one of the most recognisable brands in the UK…

bet365 Welcome Offer

bet365’s current welcome offer is one that can’t really be rivalled with a staggering £100 in bet credits offered to new customers!

This 100% match bonus offers the incredible chance to really boost your profits. All you need to do is sign up, deposit a minimum of £5 and you’ll be in your way to claiming this fantastic promotion.

The bet365 welcome offer is unlocked once you’ve placed a bet with your qualifying deposit (the bet has to be the exact same value). Once your bet has been settled you’ll then receive your free bet.

That means, deposit and bet £100 and you’ll receive a £100 free bet!

Get started today and earn your bet365 offer!

Qualifying bets must be placed on sports betting markets with odds of 1/5 or greater and be placed within 30 days of registering your account. Additionally, qualifying bets must also be settled within that period.

Bet credits will also be forfeited if your account is inactive for 90 consecutive days.

bet365 Promo Code

Currently you won’t find any bet365 promo codes on their site with bonuses either automatically opted in for or users being required to opt in via their Offers Page.

bet365 are never short of an offer or two and currently there are plenty to choose from. They have promotions available across a range of sports from their 4/1 Feature Race promotion in which if you back a winning 4/1 shot on a bet365 Feature Race, you’ll be awarded up to £50 in free bets to place on the next one.

In tennis you’ll find accumulator bonuses, as well as early payout offers in football.

As well as that there are many other football promotions on offer throughout the season, including the popular Bore Draw promotion which refunds bets on selected fixtures that finish 0-0.

bet365 also has all the usual free bets and enhanced odds on offer across all sports betting as well as best odds guaranteed on horse racing throughout the UK and Ireland.

bet365 Live Streaming

Live Streaming with bet365 is plentiful and all events that are available to watch have a small ‘Play’ icon underneath the event’s odds.

Live Streaming with bet365 is plentiful and all events that are available to watch have a small ‘Play’ icon underneath the event’s odds.

From horse racing, in which you can watch all UK and Irish races with a £0.50 qualifying bet, to the likes of tennis, greyhounds, football and volleyball you’ll find an extensive range of sports to watch and bet live.

Live streaming on sports other than horse racing is free for bet365 customers. All you need to do is ensure you have placed a bet within the previous 24 hours.

You’ll find a range of different leagues available to watch, particularly in football such as Ligue 1, Eredivisie, Serie A and a number more.


bet365 App

bet365 is renowned for the markets available to bet on, but despite having a huge number it never makes the app look cluttered.

The homepage is laid out nicely, with the biggest upcoming events taking precedent, with in-play markets directly below.

The main toolbar allows you to scroll through all the major sports where you’ll be led to plenty of options to filter down leagues and markets further.

As with the desktop service, the app, which you can enjoy on both iOS and Android, has one of the biggest live streaming packages around, ideal for betting in-play, while all promotions are available via mobile too.

In terms of further navigation, an A-Z drop down menu will bring you every sport available to bet on, with easy access to offers as well as the Casino, another jewel in the bet365 crown.

When signed up, all the usual methods are available to deposit and withdraw, including debit and credit card, as well as a range of eWallets.

bet365 Support

bet365 support is exceptional and the brand really do ensure they look after their punters.

They have a useful help centre which answers all the most popular questions in regards to betting from making deposits and withdrawals right through to placing bets, cashing out and the types of odds you can use.

There’s a search bar in the help centre to quickly search for the topics you need help with and if what you’re looking for can’t be found you can always get in touch.

They have a 24 hours per day, seven days per week Live Chat for customers, as well as the option to send an e-mail or call their team 24/7.

bet365 are also active on social media and you can tweet them any problems and they usually respond relatively quickly. You can find them on their handle @bet365.

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